Most people say they hate conflict, yet avoiding it causes more problems. In todayâ€™s culturally diverse, multigenerational workforce itâ€™s bound to happen. Conflicts can be frequent, often pettyÂ and very costly between people speaking different languages, from different generationsÂ and having different religious beliefs and cultural norms.Â Tempers flare and regrettable things are said.
Related:Â How to Act Self-Confident
You donâ€™t have to like conflict but you can learn to manage it and not try to escape from it. Here are some tips.Â1. Understand that big conflicts are made up of little conflicts.
It's like a circuit board. Looking at the whole is complicated, but piece by piece itâ€™s easy to connect it all.2. Remove emotions from the situation.
Emotions are to conflicts like air is to a fire --...